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Friday, October 31, 2008

RBC to Supplement Ombuds Program With Independent ADR Provider

The Royal Bank of Canada announced an agreement with ADR Chambers to provide an independent appeal process for customers who are unsatisfied...

Ombuds Can Help Minimize Effects of Layoffs

When companies are forced to downsize, the effects are not limited to the employees laid off. David Noer, professor of leadership and busin...

Thursday, October 30, 2008

Ombuds Assessment Course

John Zinsser and Frank Fowlie are offering a two-day course for Ombuds considering, planning and conducting office assessments. They will c...

University of Texas El Paso Creating Hybrid Ombuds Position

UTEP is hiring an Assistant Dean of Students and Student Advocate with a muddled job description. The position manages of several student s...

FGCU Follow Up

Over the weekend, the Naples News ran an editorial criticizing the decision by Florida Gulf Coast University to settle discrimination claims...

Tuesday, October 28, 2008

New Ombuds for WHO Africa

The World Health Organization has appointed Dr. Issa Sanou as the new Ombuds for staff members in the African Region. Previously, Sanou, an...

Monday, October 27, 2008

UC Riverside Enacts Ombuds Charter

The University of California has signed a Charter Agreement for the Office of the Ombudsperson according to UCR Ombuds Indu Sen. The first-...

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