Resource Book for Teaching Conflict Management

The Consortium for Negotiation and Conflict Resolution at Georgia State University has compiled a set of exercises for teaching conflict management. Some of the contributors are practicing ombuds:

• Carmen McKines, "Recognizing the Nature and Sources of Conflict: Conflict Styles";
• Mary Chavez Rudolph, "Conflict Related Roles"; and
• Tom Sebok, "Making Conflict More Difficult to Resolve (or Learning from Common Mistakes)."

(CNRC Swap Meet Sourcebook; found via Campus-ADR Weblog.)