Confronting and Negotiating with Employers and Managers

Jay Morrisey's blog dispenses life advice with refreshing clarity and directness. A recent post provides tips for negotiating with, or confronting someone in authority:

1. Never go over someone’s head
2. Confidence
3. Always talk in a private setting
4. Diffuse predictable intimidation
5. Assurance before discipline
6. Assurance after discipline
7. Feedback and Positive Reinforcement

While this advice is familiar, I appreciate Jay's approach. Ombuds also may be interested in his post about resolving heated arguments. (JayMorrissey.com.)