Ombuds Occupy Place on Bridge Between Psychology and Conflict Resolution

Mediator Kenneth Cloke observes that Ombuds and associated ADR professionals provide “brief therapy,” where the border separating conflict resolution from psychological intervention has become indistinct. He argues for a more integrated, multidisciplinary approach to conflict resolution.

While it is, of course, both necessary and vital that we recognize the key differences between the professions of psychology and conflict resolution, it is more necessary and vital, especially in these times, that we recognize their essential similarities, collaborate in developing creative new techniques, and invite them to learn as much as they can from each other.

Cloke's philosophical arguments cannot be adequately summarized here, but are relevant to Organizational Ombuds. (Mediate.com.)

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