Whether through an ombudsman system, an internal corporate audit staff, or division GCs and line lawyers..., employees at all levels of the organization must feel free to bring concerns about financial, legal, ethical or reputational issues to the top. Employees must know that those matters will be fully investigated and resolved, and they must have no fear of retaliation. Indeed, they must know that they have a duty to raise such issues, with failure to do so resulting in serious sanctions, including termination. [Emphasis added.]
Heineman also says that corporate attorneys, finance and audit departments have an obligation to investigate any issue raised by ombuds. (Via Law.com; Related Ombuds Blog post Harvard Business Review on Ombuds.)
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