- Interrupting An Old Cycle of Interaction
- Growing Confidence / Respect
- Exchanging Stories
- Exploring Options / Outcomes
- Establishing A New Cycle of Interaction
Monday, June 11, 2007
What is Mediation?
Brendan Donaghy, a community mediator in Northern Ireland, offers an introspective take on what he does. His five broad functions will resonate with ombuds:
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Practice Pointers
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