The trustees of St. John’s Medical Center in Jackson Hole, Wyoming, unanimously agreed to begin the process of hiring an Ombuds to improve communication among hospital staff, administrators, trustees and patients. Trustees will require that the Ombuds maintain strict confidentiality in communications; be an excellent listener, communicator and negotiator; and have experience in conflict resolution. (Jackson Hole Daily.)
If implemented, this would become the first Organizational Ombuds program in Wyoming.
Wednesday, April 22, 2009
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