Friday Poll: What was Your Path to an Ombuds Job?

There is no clear path to an Ombuds position. There are no established educational criteria or mandatory certification for Organizational Ombuds. Instead, many people seem to fall into the position from related jobs or from within the organization. This may be changing, for better or worse, with the emergence of Ombuds courses within conflict resolution degree programs and the prospect of a credible certification scheme. So, what was your job before you became an Ombuds (or, for those looking for a position, what is your current job)?