IOA Announces Specialized Courses for Baltimore Training in March

In addition to basic Ombuds training in Baltimore during the first week of March, IOA is offering the following specialized courses:

• Essential Interviewing and Questioning Skills for Ombudsmen (Mar. 4, 2010) -- taught by David Carver, PhD, University of Nebraska Medical Center, and Lee Twyman, MA, Rochester Institute of Technology; and
  
• Group Facilitation (Mar. 5, 2010) -- taught by Wendy Friede, Friede Consulting Services.

Rates go up after next Friday. (IOA Spring 2010 Training Info.)

Update 1/28/10: Early registration and hotel deadlines have been extended to Wednesday, February 3.

Related post: IOA Spring Training for Ombuds In Baltimore.