World Bank Corporate Responsibility Report Acknowledges Ombuds Program

The latest report from international financial NGO highlights the Ombuds program for its 7,000 staff as evidence of its social responsibility.

The World Bank's Ombuds Services has two formal mandates -- to help staff and managers resolve workplace problems and to alert management to trends and issues that should be addressed to improve the working environment. The office also helps staff find ways to address concerns they are reluctant or uncertain how to raise through regular channels. It is a strictly confidential resource for staff who are not sure about what to do or where to start.

(World Bank Social Responsibility.)

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