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Showing posts sorted by relevance for query "office of personnel management". Sort by date Show all posts
Showing posts sorted by relevance for query "office of personnel management". Sort by date Show all posts

Tuesday, December 21, 2010

Office of Personnel Management Seeks Comments on Proposed Ombuds Data Collection

The OPM Executive Secretariat is accepting comments from the general public and other federal agencies on a new information collection request for the OPM Ombudsman. The OPM Ombuds program is a resource for OPM customers and employees. The office currently requires visitors to complete a Privacy Release that enables the Ombuds to obtain relevant information and materials. In addition, the OPM Ombuds uses two optional forms: a Third Party Authorization; and a web-based Request for Assistance. 

After receiving no comments during the initial period in August and September, the OPM has reopened the public comment period for an additional 30 days.  The Office of Management and Budget is particularly interested in comments that:
1. Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility;
2. Evaluate the accuracy of the agency's estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used;
3. Enhance the quality, utility, and clarity of the information to be collected; and
4. Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submissions of responses.
The deadline for comments is January 18, 2011. (Federal Register.)

Thursday, March 11, 2010

COFO Collaborating With Federal Agencies Creating New Ombuds Programs

At its February meeting, the Coalition of Federal Ombudsmen heard from several government administrators developing new programs.  Mindy Fleisher from the Patent and Trademark Office gave details about the development of an external Ombuds. Barbara Malebranche updated the efforts to create an Ombuds program in the Office of Personnel Management, including a charter and prototype website.
Megan Kenney from the IRS National Taxpayer Advocate’s Office summarized a survey of Federal external Ombuds offices. Bob Manley of the Department of the Navy Alternative Dispute Resolution Office advised that he has been tasked with establishing a Procurement Integrity Ombudsman program. Newly elected CoFO Chairperson Wendy Kamenshine said that supporting new Federal Ombuds programs would remain a priority for the organization. In addition, CoFO will work to formalize its relationship with the Interagency Alternative Dispute Resolution Working Group and to identify Ombuds offices/functions in the Federal government. (CoFO Meeting Minutes.)

Wednesday, July 29, 2009

CoFO Continues Work on Thorny Issues Facing Government Ombuds


At its annual meeting last month, the Coalition of Federal Ombudsmen tackled several issues that bear on the profession in the public sector.

  • FOIA Requests -- Panelists reflected on President Obama's Memorandum advising agencies to release information in the absence of specific, compelling reasons not to. The discussion recognized the inherent tension between the FOIA and the Ombuds’ confidentiality commitment, and the FOIA exemption specified in the Alternative Dispute Resolution Act.
  • Keynote Address -- The Honorable John Berry, Director of the Office of Personnel Management, offered the perspective that Ombuds give people a “fair shake” without resorting to legal processes.
  • Proposed Federal Ombudsman Act -- A panel of five Ombuds from different agencies discussed whether CoFO should move forward on a Federal Ombudsman Act that would require establishment of Ombudsman Offices in Federal agencies. In responses to audience questions and comments, it was agreed that the outcome of a pending survey of CoFO members would dictate the course of future CoFO action.
  • Business Meeting -- CoFO Chair Mike Turpenoff concluded the conference by addressing the process of electing officers, further consideration of a revised CoFO Charter, the creation of a Federal job series for Ombudsman, and CoFO serving as a consultant for the creation of an Ombuds program at the Office of Personnel Management.
The next CoFO meeting is set for September 9, 2009. (CoFO Meeting Minutes.)

Prior post: COFO Sets Conference Agenda.

Sunday, December 19, 2010

The Ombuds Year in Review: 2010

In the past year, IOA held its fifth annual conference, an attorney wrote the first guide for Ombuds, U.S. legislation created new federal Ombuds programs, FCO began its own training program, a campus suicide drew attention to the role of Ombuds in bullying cases, Cal Caucus resumed its annual meeting, nearly two dozen new offices opened, other Ombuds were newsworthy, certification became a reality, and several notable Ombuds passed away.

IOA Celebrates its Fifth Anniversary -- The association held its annual conference in New Orleans and nearly 300 Ombuds attended. The event was highlighted by keynote addresses from Dr. Michael Martin, André Marin, Chuck L. Howard, Prof. Sandra Stokes, and Prof. Robert C. Bordone. For the first time, non-attendees were able to follow the conference on Twitter. In addition, the conference featured the winner of IOA's first student writing competition.

ABA Publishes First Legal Guide for Organizational Ombuds -- In January, the American Bar Association released Chuck Howard's The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide. It which was quickly hailed as the first comprehensive textbook on the profession. Subsequently, Howard embarked on an ad hoc book tour with speaking engagements at: the IOA Annual Conference; East Coast Ombuds Group; Society of Corporate Compliance & Ethics; California Caucus of College & University Ombuds; Ombuds of Texas; Coalition of Federal Ombuds Conference; and Princeton University.

Congress Passes Law to Create New Federal Ombuds Offices -- The sweeping reform legislation signed into law by President Obama in July will establish new Ombuds programs for the Securities and Exchange Commission's Office of the Investor Advocate, the new Consumer Financial Protection Bureau, and for private student loan disputes. The SEC moved first to solicit public commentary and has already received feedback from many Organizational Ombuds and experts. Meanwhile, the Coalition of Federal Ombudsmen continued to collaborate with other federal agencies that were establishing Ombuds programs on their own mandates.

FCO Institute Debuts Ombuds Training -- In September, the Forum of Canadian Ombudsman Institute hosted its first ever course on Ombuds fundamentals featuring nearly two dozen Canadian Ombuds. Although intended primarily for new and intermediate-level Classical Ombuds, the two-day program is an important new resource for Organizational Ombuds as well, especially in Canada.
Correction 12/20/10:  The FCO has been offering courses since 2004. In 2010, the FCO Institute was created as an umbrella organization for training, conferences and research.

Tragedy at UVA Highlights Growing Concern Over Bullying -- One of the many stories of bullying reported in the mainstream press involved the Ombuds at the University of Virginia. In August, an editor of The Virginia Quarterly Review took his own life after complaining about workplace bullying. Although the victim allegedly contacted the UVA Ombuds shortly before his death, the Ombuds was steadfast in protecting his confidentiality. Ultimately, an internal audit found that the University took "appropriate actions" in handling the situation and reiterated that it would have had no notice of complaints heard by the Ombuds. The incident highlighted the relationship between Ombuds and bullying, which was further explored in an article for the LERA Newsletter and an entire issue of the Journal of IOA, and at meetings of the Ombuds of Texas, ENOHE-ACCUO, and the Midwest University & College Ombuds.

Cal Caucus Returns Reinvigorated-- In 2009 the California Caucus of Colleges and University Ombuds did not meet for the first time in nearly four decades due to declining attendance. After retooling, Cal Caucus returned to the Asilomar Conference Center in Pacific Grove in November 2010 with an impressive list of presenters from the U.S. and Canada.

Many New Programs Open -- Organizations established or reopened 22 Ombuds offices in 2010. Most of the good news came from the education sector: Newark NJ Public Schools; Ashford University; University of New Mexico; University of Miami School of Medicine; University of Missouri, Kansas City; John F. Kennedy University; University of Calgary; Lawrence Berkeley National Laboratory; Greenstar Cooperative Market; Ohio State University; Tyco Electronics; Washington University in St. Louis; Michigan State University; University of Ottawa; European Organization for Nuclear Research (CERN); Office of Personnel Management; Swiss Federal Laboratories for Materials Testing and Research (EMPA); Algoma University; Colorado College; New Hampshire Department of Health and Human Services; Amherst MA Regional Public Schools; Northwestern University; Shawnee State University; and Cleveland State University. Meanwhile, there were no reported Ombuds office closures.
Update 12/22/10: Add one more,  Washtenaw Community College.

Other Ombuds Dominate the Popular News -- For better or worse, Ombuds that made headlines in 2010 were not Organizational Ombuds, but their stories were among the most read on the Ombuds Blog: The BP Ombuds received significant attention in the wake of the gulf oil spill and was eventually slated for closure; National Public Radio will be hiring a new Ombuds; and a high profile Executive Ombuds had a dispute with a Canadian flight crew that garnered unwanted attention.

Certification Becomes a Reality -- Early in the year, the Board of Certification for Certified Organizational Ombudsman Practitioners Board announced the results of the first certification examination. The test has now been administered multiple times and is available to international applicants. So far, 45 Ombuds have passed the exam and certification screening and are eligible to use the CO-OP designation.

In Memoriam -- Several notable Ombuds passed away in 2010, including: Elizabeth Walsh Pino (Palmer & Dodge and McKinsey & Co.); Eugene Vasilew (Binghamton University); Milton J. Brawer (Western Michigan University); and William T. Mason III (John Hopkins Applied Physics Laboratory).  Their contributions to the field and to their constituencies were invaluable, and they will be missed.

Thursday, March 31, 2011

National Institutes of Health Appoints Deputy and Two Associate Ombuds

The Office of the Ombudsman, Center for Cooperative Resolution at NIH has named David Michael as Deputy Ombudsman and Linda Myers and Lisa Witzler as Associate Ombudsmen. The new appointees join Howard Gadlin, Ombudsman and Director of the Center, and Associate Ombudsmen Linda Brothers, Samantha Levine-Finley, and Kathleen Moore.

David Michael and Linda Myers have extensive workplace conflict management backgrounds. As a former commissioner with the Federal Mediation and Conciliation Service, Michael designed conflict management systems and provided facilitation, mediation, coaching, and training for several federal agencies. He previously was a consultant in private practice; served as executive director of the Northern Virginia Mediation Service (a non-profit community dispute resolution center); and was director of the Multi-Door Dispute Resolution Division of the Superior Court of the District of Columbia. Michael has designed and implemented ADR programs in the federal and non-profit sectors, and consulted on ADR program design issues in Africa, Asia, Europe, and South America.

Meyers previously served as deputy director of the U.S. Army ADR program in the Office of the Army General Counsel, where she designed and delivered ADR and interest-based negotiation training programs nationwide. Her workplace expertise includes equal employment opportunity, prohibited personnel practices, whistleblower reprisal, and labor-management disputes. Meyer’s experience is also drawn from previous practice with the U.S. Air Force, Office of Special Counsel, Equal Employment Opportunity Commission, and the Federal Mediation and Conciliation Service.

Lisa Witzler began her work at the NIH Office of the Ombudsman as an intern in June 2010 and formally joined the office as an associate ombudsman in March. She is pursuing her PhD in conflict resolution at Nova Southeastern University in Fort Lauderdale, FL and serves on the IOA’s annual conference planning committee and the communications committee. Previously, Witzler was the Program & Web Coordinator at the Program on Negotiation at Harvard Law School. (Courtesy of David Michael; LinkedIn Profiles: Michael, Witzler.)

Wednesday, October 20, 2010

Audit by University of Virginia Finds No Record of Bullying, Upholds Role of Ombuds

An internal audit by UVA has found that the University took "appropriate actions" in handling a situation earlier this year at the Virginia Quarterly Review in which an employee committed suicide. The case drew national attention when the decedent's relatives and friends alleged that the suicide had resulted from bullying by the managing editor of the award-winning journal. Now the University is defending its actions and is reiterating that it would have had no notice of complaints heard by the Ombuds.

The audit seems designed to mitigate the University's potential liability, but the report did not absolve the alleged bully entirely, recommending "appropriate corrective action" be taken for his management style. UVA's report also recommended clarification for the handling of personnel complaints, including the role of the Ombuds.
[Audit Suggestion:] Clarity needs to be established for institutional employees regarding the differing roles of Employee Relations, the Ombudsman, the Office of Equal Opportunity Programs and the Faculty & Employee Assistance Program (FEAP). Notifications to at least two of these offices (FEAP and the Ombudsman) are held in strict confidence for the employee and are not considered to be institutional notification. Offices of the President, Vice Presidents, and Deans need to be aware that employee complaints made to their personnel may be perceived to be “institutional notification” more so than if the complaints are made to employees in other offices.
Management response: Clear charters need to be developed and prominently posted in the offices mentioned in this recommendation. The charter should specify whether the office’s employees may or may not hold the complaint in confidence and whether a complaint to the office’s employees constitutes notification to the institution. In each contact with a complainant, the Human Resources personnel should make clear the confidentiality status of the conversation and should refer to the charters explicitly when they are meeting with complainants. In cases such as the University Ombudsman, the charter should be explicit that the employee complainant can expect complete confidentiality and that talking with the Ombudsman does not constitute official notice to the University. In other offices, the default position should be that the Human Resources officer has the duty to report possible abuses and may not offer confidentiality to the complainant. Vice President Carkeek will have responsibility for carrying out these changes.
This would suggest that UVA will be considering a charter and/or revised materials for its Ombuds office. (UVA Internal Audit Department Report; Los Angeles Times.)

Wednesday, January 27, 2010

Secretary of State Clinton Promises Ombuds for Foreign Service Workers


At a Town Hall for State Department employees marking their first anniversary, Secretary of State Hillary Clinton was asked about the status of the Ombudsman for Civil Service Employees.


MAJ. WALTER BRUCE: * * * I have one other issue, and that is ombudsman. I sent Pat [Patrick F. Kennedy, Under Secretary for Management] an email back in May of last year and I’ve known Pat for a long time and I know he supports everything that we possibly do *because it’s all in one accord. And I’m only concerned about what’s the status of the ombudsman program. That’s the guy or girl that’s supposed to be looking out for Civil Service employees. This is a Foreign Service organization. We got no doubts about that. But there should be an infrastructure in place that looks out for the interests and advances of those that we consider to be civil servants. (Applause.) I just wanted a status.

So, Madame Secretary, all I want to know is – and I’m sure Pat going to be able to tell me this – where we stand on it. (Laughter.) That’s all I have.

SECRETARY CLINTON: Thank you so much and thanks for your many years of service to our country, first in the military and now here. We’re going to have that ombudsman, aren’t we, Pat? (Laughter.)

UNDER SECRETARY KENNEDY: Madame Secretary, yes, the law requires that the ombudsman must be a member of the Senior Executive Service. We have no other choice; it’s written in the statute. So we are in the process in all this turnover of recruiting someone because we have to identify an SES position and recruit someone. That process is ongoing.

SECRETARY CLINTON: And there’s no pre-selection? (Laughter and applause.)

Yes.

The Department of State Foreign Affairs Manual explains that Civil Service Ombuds serves as senior advisor to the Secretary of State and senior Department management, and as consultant for Civil Service employees. The position has been vacant for several years. (Department of State Sec. Clinton Remarks, Foreign Affairs Manual Vol. 1–Organization and Functions; see also, 22 U.S. Code 2664a; Office of Personnel Management, ADR Guide.)

Wednesday, March 31, 2010

Job Posting: Office of Personnel Management

OPM is hiring a director for the Office of the Ombudsman in Washington, DC. The position is located in the Office of the Executive Secretariat and provides impartial, neutral, independent and confidential assistance to OPM customers and employees of the agency with issues of concern or complaints regarding quality and timeline standards, requirements and expectations or other matters affecting efficient operation.

The GS-15 position pays $123,758-$155,500 per year. Applications are due April 6. (Federal Government Jobs, Vacancy No.: ictap.)

Tuesday, June 29, 2010

Office of Personnel Management Unveils Ombuds Program

A new website confirms the new Ombuds program for the federal agency that manages civil servants. The OPM established an Ombudsman Office in January 2010, "to provide a neutral, independent and confidential resource to review, identify, facilitate and timely resolve individual claims, concerns or complaints by OPM customers and employees."

The website explains what the OPM will and will not do and provides answers to frequently asked questions. The site also provides a copy of the office's charter, signed by the OPM Director. According to an OPM organizational chart, the Ombuds Office is headed by Richard B. Lowe and is staffed by one Ombuds, Barbara Malebranche. Lowe has worked for OPM for nearly 30 years and most recently was the Deputy Chief of Staff. Before joining the OPM Ombuds Office, Malebranche was the Director of Employee Relations for the Department of Education. OPM has been recruiting Ombuds, so there may have been several other hires since the org chart was posted in January. (OPM Ombuds Website; OPM Ombuds Charter; OPM Org Chart.)

Tuesday, October 4, 2011

National Institutes of Health Profiles Three New Ombuds

A recent article in the NIH employee newsletter introduces three new members of the Office of the Ombudsman/Center for Cooperative Resolution, David Michael, Linda Myers and Lisa Witzler. They report to Director Howard Gadlin and join Associate Ombuds Linda M. Brothers, Kathleen Moore and Samantha Levine-Finley.

David Michael, deputy ombudsman, brings many years of experience in conflict practice (mediation, group facilitation, coaching and consensus-building), as well as training, program design, strategic planning and performance management. Most recently, while at the Federal Mediation and Conciliation Service, he provided facilitation, mediation, coaching and training for federal agencies. Earlier he led court-based and non-profit alternative dispute resolution (ADR) organizations.
Linda Myers, associate ombudsman, has an extensive mediation background, including work in equal employment opportunity cases, prohibited personnel practices complaints (including whistleblower reprisal), labor-management disputes and organizational conflict resolution. Prior to joining the office, she served as deputy director of the U.S. Army ADR Program in the Office of the Army General Counsel.
Lisa Witzler, associate ombudsman, received a master’s degree in dispute resolution from the University of Massachusetts and is working toward her Ph.D. in conflict analysis and resolution at Nova Southeastern University.  Before joining the office, she worked at the Program on Negotiation at Harvard Law School. She is a trained mediator and facilitator interested in group dynamics, communication, dispute resolution design and conflict coaching.

Monday, May 24, 2010

Job Posting: Office of Personnel Management

OPM is hiring a Staff Assistant to the Director of the Executive Secretariat and Ombudsman in Washington, DC. In some respects, the position seems to be administrative and managerial. On the other hand, many duties resemble those of an Organizational Ombuds:

  • Coordinates OPM contacts with foreign visitors and delegations and requests for briefings;
  • Manages and monitors the flow and timeliness of decision packages and controlled correspondence.
  • Handles special projects, such as writing option papers or justifications.
  • Assists with preliminary research and preparation of briefing materials on proposals from OPM program officials.
  • Summarizes inquiries and OPM's comments on proposals in order to advise and assist the supervisor on implementing personnel management initiatives.
  • Assists with planning and organizing special events.
Moreover, the GS-9/13 position requires at least a master's degree or equivalent experience. This may be an excellent entry-level position in a growing Ombuds program. The salary range is $51,630-97,333/year and applications are due June 4. (USA Jobs, job ann. no.: 10-353-LED.)

Monday, November 22, 2010

Foreign NGOs are ignorant about Sarawak

Sarawak  Forest
Sarawak has been getting very negative criticisms from NGOs especially on environment and erroneous reportings by foreign media that the people must decide to use what ever avenues to highlight the facts about issues being raised by them.

It is our fundamental duty as Malaysians of Anak Sarawak, regardless of what ever party we belong to, to defend the interests of the common people, the State and the country. To remain silent can be misconstrued as condoning the activities of foreign NGOs or individuals, who have blatantly passed comments on wrong facts about us.
Though we can expect to be criticised in this borderless world the attacks have been made based on half truths and outright lies; the allegations are baseless and unfounded.  The question that we must ask ourselves is, are we prepared to continue to suffer a lot of adverse criticisms from NGOs and wrong reportings by foreign print and electronic media? If so how will the people the people know the truth about us.
While their kids demonstrate and playing video games
The development of Sarawak Corridor of Renewable Energy (SCORE) will enable the State to develop the huge hydro potentials in Murum, Baleh, Ulu Baram and coal reserves in Ng. Marit in Ulu Kapit and Balingian in Mukah to generate electricity at reasonable costs. However, such development requires huge capital costs, estimated at RM330 billion.

The State has come to the stage of development where the private sector must play bigger roles and become the new engine of growth as we enter the second wave of development or the era of massive industrialisation. 

The State government has to spend RM3 billion every year for the development of infrastructure in SCORE development areas, those with hydro potentials and huge coal reserves in particular.  Indisputably, the development of SCORE represents the highest the level of development, which, among other things demands a restructure of the development machinery.  

Our kids join the awareness campaign and learn to love nature up close
The development of human resource must start with children, who start going to school at the age of 6. The human resource development represents the most difficult part of the development.  Essentially, the human capital development program must cover the primary, secondary and tertiary education, primarily to train children to become skilled or knowledge workers. Generally, the people in the professional group should have training of between 15 to 16 years while those in the skills category must have three years of skill training in mechanical and technical works after completing SPM education.

Sarawak still have their rainforests for new generation. Your country?
The development of SCORE entails many inter-related elements that have to be put together so that they can function properly as a system in the process.   The State has to work very closely with big investors to develop trigger projects to manufacture products to be exported as the domestic market is still too small. The foreign companies, with their global connections, to develop the trigger projects, should be able to put Sarawak immediately on the world map.
However, the State must develop sufficient infrastructure in order to make big investors to be interested to come and invest in trigger projects in SCORE development area. Besides, the State must make continuous efforts to invest massively in the development of hydro power and coal- fired generating stations.
In this connection, conscientious efforts must be made to attract big foreign investors to develop trigger projects primarily to create opportunities in four ways:
·              Each trigger project can be expected to build cluster of supporting industries such as industrial components, gas and other inputs and services. Local and foreign industries will come to provide specialized products and services to the trigger projects directly;
·              Each trigger project can be expected to create opportunities for downstream industries that can add values to more local products. Besides, the industries should be able to provide more opportunities for local companies comprising of small and medium-sized entrepreneurs to diversify enterprises.  For example, they could invest in the production of aluminum products like reheating or re-melting of solid aluminum.  Glass and palm oil products and food processing could stretch further down the productive chain to make full use of oil palm; the state has developed about 1 million hectares of land for the commodity.  
·              Create opportunities for support industries such as transportation and logistics in the supply chain; and
·              Create opportunities for support services such as learning institutions, health  care and entertainment that will provide the required services for the workers and their families.

Have you ever been to Sarawak, lady?
Understandably, the planning for SCORE takes into consideration the types of jobs that will be available in Sarawak. It pays particular attention to the manpower planning for SCORE potentials.
Chief Minister, Pehin Sri Haji Abdul Taib Mahmud says the allegations that all the jobs, relating to the construction of hydro dams, have been awarded to CMS are blatant lies. “I wish to state categorically here that although CMS did bid for the projects but they lost to other companies. That is how this government operates. Don’t repeat anything else that is not the truth.”
Regrettably, most developing countries had suffered a lot of adverse criticisms from NGOs and through wrong reporting by mass media. As we live in a borderless world we have to face such criticisms; when necessary, we have to counter them. For example, we engaged the services of established Public Relations firms to counter such unfair criticisms before. Actually, the State has been getting very negative criticisms from NGOs and erroneous reporting by foreign media since the boom of timber industries and now palm oil industries. We have been attacked unfairly.
He says “I would have thought whatever party we belong to, it is our fundamental duty to defend the interests of the common people; we should not join foreign NGOs or individuals, who have blatantly passed comments on wrong facts about us. Some western countries, which have constructed many hydro dams to generate electricity, do not like to see us doing the same things and become more competitive to them. In other words, they are not happy to see some developing countries, now still struggling, to succeed and compete with them. I am not going to bow down to this kind of thing; hopefully, people from all parties will join me to fight them.”
Understandably, the current priority of the State is the development of SCORE with special attention to the manpower planning for the region. In the next two to three years, there will be manpower requirements in the following industries:
             *  Agro-based industries with the development of the halal hub in Tanjung Manis;
      *  Aluminum and poly silicon industries with the development of Samalaju and  Mukah;
* Construction industries with the development of the required infrastructure for SCORE including logistic and housing; and
    *   Educational and training industries for the development of the required  manpower.

Besides, the state’s major concern is to ensure as far as possible jobs to be created in SCORE will go to the local people. The following steps have to be taken:     
·              Ensure that wages are properly matched with the skills so that the supply of skills is forthcoming. However, people with skills must not be  overpaid  and make ourselves uncompetitive in  the global market; and
·              Ensure that training centers must have the necessary environment and  infrastructure to attract  both trainers and students to them.  If they are located in remote areas, they may not attract trainers and  students ;  they  may not have the required economy of scale. 

SCORE introduces new activities

Actually the development of SCORE represents a major undertaking that is over and above the usual business of the State government. It will introduce new activities, which  may be better performed by additional personnel that could  be hired as specialists under different schemes because of their experience in the industry and market. Therefore, there is a need to expand the capacity of the civil service, which means  increasing the capacity in the human resources  to achieve greater output for implementing SCORE.

During the past 10 years, the State has been able to set UNIMAS, a full fledged university and three university campuses and a number of college campuses. However, the government, which has been spending a lot of money on education, cannot ensure its success without active involvement of community leaders. They must regard education as part of the transformation of the economy from the traditional economy to industrial one, which will be a much higher level of economic development, under the second phase of the politics of development towards the year 2020 and beyond.     

UNIMAS
Undoubtedly, State’s success in development has helped to restructure a new form of community consistent with the concept of COME with stands for Change, Opportunity, Mobility and Equality. For example, at one time, there were very few Bidayuhs in Bintulu, now they form a sizeable community in the town. They can also be found in sizeable number in Mukah to such an extent that they can form their own association. In other words, the State has been able to transform our multi-racial society to become an equal society while preserving the spirit of working as a team. Essentially, the people must continue to work as a team, do research on new ways of working as a team and adopt new technology in the process.

Generally, the concept of COME, which was introduced 10 years ago, has also brought some changes in the attitude of the people towards employment. For example if all young people want to be employed as clerks, as happened in the 60s and 70s, they are likely to be very frustrated now. With the Internet on line, the clerks, whose primary task is to record particulars, have increasingly become redundant now with, for example, an office boy in Kapit can get what ever particulars that the department needs through internet or E-mail.

 In other words, the old practices of recoding details by clerks have increasingly becoming obsolete. Besides, more new ways of doing things are being introduced as we must keep up to date with positive changes. Generally, once we can adapt ourselves to changes we should be able to anticipate new opportunities, which will motivate up to move to new places like    Bintulu, Kapit, and other places where our skills or expertise can be utilised to do works that we have been trained to do.

Before the local people only formed about 3% of the workforce in the professional group but now they form about 12% of them.  Though it is quite a good achievement but still insufficient with new jobs coming up. At one time 75% of the workforce were involved in agriculture and mining. Now only 28% remain in the agriculture and mining sectors. Those, who have acquired some skills in the sub-professional group, have increased substantially and those with professional qualifications are being encouraged to come up with new ideas on matters relating to management, product investment and the capability to develop our own technology on research and development.

Obviously, the State must aim to become more advanced in producing bio-products as the foundation of the development of pharmaceutical industry. Besides, it must also aim to become more advanced in producing quality flour from the sago industry, processing Halal food products, which can be exported to the world market, the Islamic countries in particular.  The state needs to produce people with diverse skills and expertise to develop Tanjung Manis as Halal hub in order to have advantages in selling products to muslim countries.  With the anticipation of more opportunities coming up, the people must try to adapt ourselves to changes and the requirements for qualification, skills and expertise.

Undoubtedly, the development of SCORE challenges the people to equip themselves with necessary knowledge and skills through education and skill trainings in order to become knowledge workers. Therefore, the people, from leaders down to the grass roots, must have the attitude, desire and determination to become K-workers, which is the hallmark of hi-tech society or developed society.




benuasains



 *Photos Source: google.com images  
                   http://mnskuching.blogspot.com/ 


 

Monday, February 22, 2010

Federal Court Holds That Complaint to FBI Ombuds Does Not Satisfy Prisoner's Exhaustion Requirement

Last week, a Federal trial court in California ruled that a prisoner cannot satisfy a requirement to exhaust administrative remedies by sending a letter to the Federal Bureau of Investigation Ombudsman. The plaintiff in the case, Christopher S. Rider, complained that California prison officials violated his civil rights while in custody. In order to satisfy the legal requirement that he had previously sought and exhausted all forms of informal or formal relief from the proper administrative officials, Rider alleged that he had written to the FBI Ombudsman asking for an investigation of the defendants' alleged conduct. A Magistrate Judge for the U.S. District Court for the Eastern District of California rejected Rider's argument:
[S]ending a letter to an internal affairs department or to an FBI ombudsman does not satisfy the exhaustion requirement. As noted above, the California Department of Corrections and Rehabilitation has an established administrative grievance system and a prescribed grievance process that plaintiff must complete prior to bringing a [Civil Rights Act] § 1983 action on his claims. (Rider v. Goldy, 2010 U.S. Dist. LEXIS 12360 (E.D. Cal. Feb. 11, 2010), *4 [subscription required].)

The decision on this issue is reassuringly predictable because the FBI Ombudsman deals only with work-related concerns of FBI employees and has no connection to prisoners, especially those in state custody. However, as the decision of a trial court, this case creates no legal precedent. (Office of Personnel Management, ADR Resource Guide.)

Tuesday, March 9, 2010

Job Posting: Office of Personnel Management

The OPM is filling more than just two positions for its Office of the Ombudsman in Washington, DC. The current posting for the OPM Ombudsman's Office seeks to fill a "few" vacancies at the GS-11, 12 and 13 levels.
The OPM Ombuds program serves customers and employees. Applications are due March 15, 2010. (USA Jobs, Job Ann. No.: 10-197-LED.)

Prior: Job Posting.

Tuesday, February 23, 2010

Job Posting: Office of Personnel Management

OPM seems to be hiring two Assistant Ombuds for its Office of the Ombudsman in Washington, DC. The OPM Ombudsman's Office is a neutral, independent and confidential resource for customers and employees with issues or complaints regarding OPM. In addition to handling an individual caseload, the positions compile data, draft reports, analyze and identify systemic issues and makes recommendations, and develop written materials. One position is GS-13 (salary $89,033-115,742) and the other is GS-11/13 (salary $62,467-115,742). Applications are due March 5. (Federal Government Jobs, Vacancy No. 10-177-TLV, Vacancy No. 10-177-LED.)

Related post: CoFO Continues Work on Thorny Issues Facing Government Ombuds.

Wednesday, July 7, 2010

Job Posting: Office of Personnel Management

The new and growing Ombuds program at OPM is hiring an Ombudsman Support Technician. The position supports the work of the office by serving as the initial contact to incoming callers and visitors, managing the online database, acting as a liaison within the office, and preparing written materials.

The GS-7/9 position pays $42,209-67,114. Applications are due July 20. (FederalGovernmentJobs.)

Sunday, August 23, 2009

Leaked Document Reveals Work of College Ombuds

Over the past academic year, a senior administrator at Grinnell College has been questioned about personnel practices which have lead to allegations of management issues and faculty-administration tensions. (Scarlet & Black.) WikiLeaks has posted a confidential analysis of Grinnell's hiring and firing practices and how the situation was handled by the president. (WikiLeaks.)

Written by an anonymous Grinnell faculty member in about December 2008, the leaked document reveals a covert investigation that found similar problems during the administrator's prior appointment at Lewis & Clark College. Fortunately, Lewis & Clark had an Ombuds who was able to assist, much to the relief of the administration at Lewis & C
lark. According the the leaked document:
The Need for an Ombudsperson

In her written statement, the retired director also notes, "After [the administrator] left, the division required counseling and intervention with an organizational rescuer. We needed this. It amazes me what one person can do in 18 months." A high level administrator at L&C, with whom Ralph spoke, and who is willing to speak to our trustees privately, confirms this account. The college's ombudsperson (at L&C the ombudsperson is a totally independent conflict-resolution agent) interviewed every member of the ... division at the new dean's request and then did periodic follow-ups. The administrator reported that the "entire division was a basket case. Valerie [the ombudsperson] was needed to heal us. (Full text pdf, p. 4.)

Of course, but for the leaked document, the work of the Lewis & Clark Ombuds would have remained secret and known only to a few. The Grinnell faculty has apparently realized the value of an Ombuds and has created a Faculty Governance Group to look into the creation of a Ombuds office for the campus. (Grinnell Faculty Meeting Minutes, 4/6/09.)

Related post: Lewis & Clark College Launches Ombuds Office.

Correction 8/26/09: The original version of this post mistakenly indicated that mistakenly asserted that the administrator had left Grinnell College. In fact, the administrator still serves in that position. I apologize for the error.  


Update 3/30/10: The post was amended to remove details identifying Grinnell's senior administrator.  One comment that lead to the correction on 8/26/09 was also removed.  These details were peripheral to the issue of the Ombuds role in the underlying matter.

Friday, January 29, 2010

Georgia State Appoints New Ombuds for Students and Staff

Kelley Alexander has been selected as the new Student and Staff Ombudsperson for GSU. Alexander has lived in Atlanta and worked in personnel and project management for over two decades, managing and coaching employees around resolving conflicts. For the last two years, she has been teaching courses with the Communications Department at Kennesaw State on “Communication and Conflict.” Alexander is a certified mediator with the Georgia Office of Dispute Resolution and a member of the Association for Conflict Resolution. She earned her Master's Degree in Conflict Management from Kennesaw State University, specializing in the role of the Ombuds, and her BA in English from Beloit College. (GSU Ombuds Office; InnerLight Solutions.)

Prior post: Job Posting.

Monday, November 17, 2008

Job Posting: UN Office for Project Services

The project management and support service agency is accepting applications for an Ombudsman for the Funds and Programmes to be stationed in New York. The two-year position will provide an impartial, independent and informal conflict-resolution mechanism for the settlement of employment-related problems for staff members and personnel. An advanced university degree and fifteen years is requested. No salary indicated. Closing date: December 15, 2008. (UNOPS Vacancy Details.)

Related posts: UN Budget Increases Funds and Scope of Ombuds Office; UN Ombuds Reports on Reorganization Efforts.