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Princeton is seeking a University Ombudsperson. The position reports to the Provost and has general administrative responsibility over the University's Ombuds Office, including the Associate Ombuds Officer and campus peer mediators. Applicants must have a bachelor's degree and at 5-7 years of directly-related experience; An advanced degree is preferred, as is prior work in an academic setting. A review of applications will begin immediately with priority given to applications received by October 24, 2008. (Princeton Jobs, Req. No. 0800623; Princeton Salary Plan.)
Related posts: New [Associate] Ombuds at Princeton.
The results of a study of 2,054 California civil cases that went to trial from 2002 to 2005, indicates that most litigants who forgo a settlement offer end up with less money by going to trial. According to Randall L. Kiser, a co-author of the study published in a Cornell law journal, plaintiffs made a bad decision 61 percent of cases and defendants in 24 percent of cases. In just 15 percent of cases, both sides were right to go to trial (i.e., the defendant paid less than the plaintiff had wanted but the plaintiff got more than the defendant had offered). (Journal of Empirical Legal Studies; NY Times.)The statistics continue to reinforce the conventional wisdom that alternative dispute resolution is a rational decision for stakeholders. This fact points to continued growth for the Organizational Ombuds profession.
Carmen Van Kerckhove an award-winning expert on race and pop culture offers five new rules for dealing with race at work. - Rule 1: Don't be colorblind. (Race still matters because racism is alive and well.)
- Rule 2: Understand that diversity training is about protecting the company, not about educating you.
- Rule 3: When someone tells a racist joke, play dumb. (Racist jokes rely on an unspoken, shared knowledge of racist stereotypes. Without the stereotypes, there is no humor.)
- Rule 4: Think twice before reporting racial discrimination to HR. (Your first step should almost always be to discuss your concerns directly with the person whom you believe is discriminating.)
- Rule 5: Learn about racial stereotypes to advance your career. (Professionals need a clear understanding of their own strengths and weaknesses if they want to take their careers to the next level.)
Van Kerckhove's rules are excellent advice for Ombuds and their visitors. (Brazen Careerist.)
The Transportation Security Administration Office of the Ombudsman has released the results of a customer satisfaction survey. In the first 13 months, about 1,600 visitors responded to the survey, which started as a telephone survey and later expanded to include an online option. According to TSA Ombuds Joyce DeMoss, the results showed that TSA employees could easily contact an Ombuds staff member and were satisfied with the service. (TSA Weekly.)Related post: Inspector General Recommends Realignment of TSA Ombuds Program.
UTA has appointed Mary Steinhardt as its Faculty Ombudsperson for the 2008-2009 academic year. Steinhardt is a Professor in the Department of Kinesiology and Health Education and has taught a freshman leadership seminar. She earned her B.S. at the University of North Carolina at Chapel Hill, M.S. from Lamar University, Ed.D. at the University of Houston. Steinhardt was a Post-Doctoral Research Fellow at the University of Georgia , and earned a M.A. in professional counseling at Southwest Texas State University. Her research focuses on the resilience education and the health effects of stress (UT Faculty Ombuds; Profile; Vita.)Related post: UT Austin Screening for Faculty Ombuds.
Tom Sebok, Director of the campus Ombuds Office, kicks off a day-long series of workshops and seminars for Conflict Resolution Day at the University of Colorado at Boulder. The program is sponsored by the Peace & Conflict Studies Program and includes sessions on Constructive Confrontation, Restorative Justice, and Managing Faculty Conflict. (Schedule, CUB Peace & Conflict Studies Program.)
Suzy Rosen Singleton, University Ombuds for Gallaudet, will mark International Conflict Resolution Day with a presentation on October 16 by Dr. Caroline Pezzarossi, ADA compliance specialist with the new D.C. Office of Disability Rights. In addition to Dr. Pezzarossi's discussion on resolving conflicts by using available resources, the workshop also will provide a brief primer on campus conflict management resources. (Gallaudet Daily Digest.)Related posts: Profile of Gallaudet's New Ombuds; Plan Now for Third Annual Conflict Resolution Day.
Princeton is seeking a University Ombudsperson. The position reports to the Provost and has general administrative responsibility over the University's Ombuds Office, including the Associate Ombuds Officer and campus peer mediators. Applicants must have a bachelor's degree and at 5-7 years of directly-related experience; An advanced degree is preferred, as is prior work in an academic setting. A review of applications will begin immediately with priority given to applications received by October 24, 2008. (Princeton Jobs, Req. No. 0800623; Princeton Salary Plan.) 
