The International Foundation for Online Responsibility has announced that Business Excellence Solutions will establish and manage its Office of Ombudsman. IFFOR Chairman Clyde Beattie said of the decision: “I am very pleased to have filled this crucial role within IFFOR. I am confident that Business Excellence Solutions will serve not just IFFOR but also the broader Internet community well.”
Bruce MacAllister, a former Ombuds at Los Alamos National Lab, is the Senior Principal and Managing Director in the consulting firm retained by IFFOR. He said, “My colleagues and I are excited to have the opportunity to apply our experience in ombuds systems design to this important initiative and we look forward to helping IFFOR provide a world class level of service to ICM Registry and its user community.” Recently, Business Excellence Solutions helped create an Ombuds program for the The Greater Albuquerque Association of Realtors. (IFFOR News.)
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